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Terms and Conditions


General sales-, delivery- and payment conditions of:

Hello Beautiful
Office Address:
2 Kingsway


Newcastle upon Tyne


Contact email:
(Mon - Fri 9 - 5 pm GMT ) 

General inquiries:
Customer service: announcing exchanges / processing of orders:

Melanie Lozinski shop owner
Melanie Lozinski services Provider



Policy For products only

Article 1.  Definitions

1.1 Hello Beautiful is an online shop in both NEW and reimagined clothing, footwear and accessories, which can be visited at 

Hello Beautiful currently operates out of a Home Studio in Newcastle upon Tyne, Uk, where some products are sold and face to face services take place. This policy is for online purchases of product only. However, the same policies apply to anything purchased during a face to face consultation. Excluding the purchase of other services (Consultations both online and face to face) . These services have a separate policy attatched at the bottom of this page under policies for online and face to face consultations.

1.2 These general conditions (further called: conditions), belonging to the internet activities of Hello 

Article 2. Applicability

2.1 Our terms and conditions apply to all offers, orders and agreements closed through the website and they exclude all possible other general conditions of sales.

2.2 Accepting an offer and / or placing an order means accepting the applicability of these conditions.

2.3 Any deviations from these terms and conditions may only take place in written form. In case of any deviation from a certain part of the general conditions, the other terms and conditions remain fully in force.

Article 3. Agreements

An agreement is established after the acceptation of the offer on our website by the customer. is authorised to refuse orders or to ask for additional information. If an order is not accepted, this will be reported to the customer, mentioning the reason of rejection.

Article 4. Prices

4.1 Delivery costs are (unless otherwise stated) not included in these prices. Before closing the agreement, the total price including the shipping costs is announced through our website. 

4.2 can not be held to price indications which are clearly incorrect, for example as a result of obvious typing errors or misprints. No rights can be derived from unlawful pricing information.

Article 5.  Payments

 5.1 A payment can be made in one of the ways specified during the ordering process. A customer's order can be subjected to certain additional payment- and ordering conditions. After placing an order, the customer will receive an immediate confirmation by e-mail with the total cost, including the shipping costs. Payments can be made with:

If your payment is not received within the stated period or without a further notice of delay, the reservation will be cancelled. Two days before this period expires, you will receive an automated e-mail with a payment reminder. If no message or payment is received by

Hello the order will be cancelled and the item(s) put back in stock.

5.4 The customer gives Hello Beautiful. style the permission to take all measures that are necessary to allow the customer to pay with the desired payment method.

5.5 In case of payments by bank transfer, the date of payment is the date of crediting of the bank account of Hello